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Our business strategy encompasses building long-term client relationships, capitalizing on our expert response team and leveraging our depth of relevanter

Who We Are

Ingenium Call Center specializes in providing inbound and outbound outsourced customer management solutions with an emphasis on tiered technical support and first call resolution customer service.

Highly customized solutions allow us to provide extensive savings and increased revenue.Not only do we offer the traditional line up of call center services, we are also able to provide a cloud contact center platform for up to 12 seats for utilizing your own in-house employees with full support while benefiting from our industry experience.

Effective telemarketing your company needs Contact us for more details
Our Technology

Ingenium Call Center has partnered with industry leader inContact to provide our Contact Center Software. inContact is a suite of on-demand contact handling applications designed to significantly enhance the customer contact experience, boost agent performance and increase profitability. inContact is the proven technology that helps deliver exceptional customer experiences while decreasing costs and increasing revenues.

Quality Assurance

We work closely with all members of Ingenium’s team in order to provide the excellent customer service skills that keep Inegnium in the forefront of excellent service.Ingenium Call Center Account Manager’s monitoring is in place to support Agents in their efforts to continually improve account specific knowledge and skills. Ingenium's Quality Assurance Team monitors a percentage of calls from each Account for overall continued excellence across the board.

Abhinav Agarwal

Abhinav Agarwal

Founder and Director

Abhinav@ingeniumglobal.in

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Kushanshu Bhatnagar

Kushanshu Bhatnagar

CEO

Kushanshu@ingeniumglobal.in

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Our Achievements
Our Achievements
Our Achievements

what people say about us

Can say about these guys only good words. It has been a pleasure working with them creating the strategy for my company and even some more things.

Abhinav Agarwal
Founder and Director

Can say about these guys only good words. It has been a pleasure working with them creating the strategy for my company and even some more things.

Kushanshu Bhatnagar
CEO